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Some Tips To Market Your Credit Card
Couple of moments ago I was wondering what to
write about this week-something exciting,
perhaps, or maybe it was time to praise the
snails. I thought. Then, shaking my world of
thought, the phone rang. I received a call from
the credit card company.
“Sir, we are all ready to process your
application’, the voice of a women said. “We
just need to ask a couple more questions”
Theoretically, that’s logical. If you apply for
a credit card you expect a phone call from them
along with a bunch of questions. But the theory
doesn’t apply to me. As I haven’t applied for a
credit card for a long time! Not even to get a
free mug or basketball with my favorite team’s
picture on it.
“I didn’t apply for a credit card, ma’am” I
tried to be honest
It better to be honest, I thought. There’s no
point of lying to a totally stranger unless you
are a politician.
“Well, you were recommended to us”, she told me.
Now, this is a nice gesture. I am normally get
very excited about the credit card when to give
up my place in a queue or to give up my seat in
the train. But this case seemed fishy to my. So
I further asked:
“Who recommended me?”
Straightforward question; I expected a precise
name.
“Ummm,” she stumbled, “Well, we thought you
would be a good fit for this.”
I understand what a ‘good fit’ means for a
college, a job, or even a sweatshirt. But, I
wondered, how does a person becomes good fit for
a credit card? Is it the fact that I have the
desire to buy things and often buy them because
I am a human being? I bring up the whole awkward
even as a discussion because I think credit card
companies should carry their wits a bit more
with them. Following are my suggestions that
they should address:
Never tell someone he or she is a good fit
unless the person have already tried on the
credit card, at which point the card might have
been so stretched out that it no longer works.
If you tell someone recommended by him or her,
try to make a name for the recommended. Don’t
end up say ‘we recommend you!”. If under sudden
rush your marketer can’t come up with a name,
train them to say: ‘Jason A. Credit Card”. This
seems incredibly fraud, of course, but the level
of sincerity will never surpass the false level
of sincerity involved in the phone call.
Rather than saying a people who has applied for
a card but apparently didn’t realize it, use a
line: “We are trying to give you credit dude!
Take the advantage!” The benefit of this
approach is that it takes away the grumpy
professionalism and creates a friendly
environment. Plus, everyone likes to be called
‘dude’, and some of us even like credit!
These tips might go against the ‘guru’ marketing
strategies available in the market, but then
again, I guess that could be the point...:)
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